How Booking Schedule Availability Is Calculated

Source: workshop-public-booking-api-gateway/routes/publicBookingScheduleHandler.js

• Two modes: Manual schedule hours vs Calculated from mechanic schedules
• Manual mode: hard cap at configured hours per day
• Calculated mode: percentage-based fullness (e.g., 80% of total mechanic hours)
• If no mechanics have schedules configured, day shows as unavailable (0 hours)
• Holidays block entire day — set via unavailable_times
• Default booking duration is 1 hour if no appointment type specified

Support scenarios

• "Why is Tuesday showing as unavailable?" → no mechanic schedules for that day, or holiday set
• "Customer says slots are full but we have capacity" → percentage cap reached before hard cap