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How Company Settings and Tax Configuration Works

Source: autosoft-workshop/app/controllers/companies_controller.rb, company_settings_controller.rb, company.rb

  • Changing vehicle body groups requires the value to be a valid JSON array AND the system checks that no in-use body group is being removed
  • Changing the reply-to email domain triggers an AWS SES verification reset — emails will bounce until the new domain is verified
  • Workshop type settings (e.g., mechanical, body shop) can only be changed during the trial period — locked after trial ends
  • Changing the sales tax rate triggers a background recalculation job with a 1-minute delay — totals won't update instantly
  • Toggling the tax setting forces a re-save of ALL open invoices to apply the new tax configuration
  • Country-specific tax rates are auto-configured on company creation: NZL=15%, ZAF=15%, GBR=20%, AUS=10%, USA=state+local multi-tax
  • Logo upload must be an image file under 500KB; S3 storage has a separate 200KB limit — files between 200-500KB may upload but fail to store
  • Multi-tax and price-includes-tax settings are mutually exclusive — enabling one disables the other
  • Turning off multi-tax clears tax groups from ALL open invoices — this is a destructive operation with no undo
  • "Invoice number = job card number" setting uses the higher of the two counters to avoid number collisions

Support scenarios

  • "Our emails are bouncing after we changed our reply-to address" → domain change triggered SES verification reset; new domain needs to be verified
  • "Can't change our workshop type" → only allowed during trial period
  • "Tax totals haven't updated yet" → background recalculation has a 1-minute delay
  • "All our open invoices changed" → toggling tax setting forces re-save of all open invoices
  • "We turned off multi-tax and lost all tax groups" → disabling multi-tax clears tax groups from open invoices, this is destructive and irreversible
  • "Logo uploaded but doesn't show" → file may be between 200-500KB, passing upload validation but failing S3 storage
  • "Invoice numbers jumped" → "invoice = job card number" setting took the higher of the two counters