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How Invoice Splitting Works

Source: invoices_controller.rb:660-718

  • Cannot split processed or closed invoices -- only open invoices can be split
  • A new invoice is created with identical settings (customer, vehicle, tax, etc.)
  • Items are moved to the new invoice with the specified quantities; if the full quantity is moved, the original item is destroyed
  • Labor items are only transferred when the full quantity of their parent item moves
  • An excess_amount on the split creates a WS_EXCESS_AMOUNT product automatically if one does not already exist
  • Both invoices are linked via split flags and IDs so the system tracks the relationship
  • The new invoice starts as open with job status booked

Support scenarios

  • "Why can't I split this invoice?" -> it must be in open status; processed or closed invoices cannot be split
  • "Some labour times didn't move to the new invoice" -> labour items only transfer when the entire quantity of the parent line item is moved
  • "There's a WS_EXCESS_AMOUNT line on the split invoice" -> the split had a value discrepancy that was captured as an excess amount product