How Online Booking Duplicate Detection Works

Source: workshop-public-booking-api-gateway/lib/eventRequestUtils.js

• Checks for identical bookings within 24-hour window only
• Match key: company_id + customer_id + vehicle_id + requested_date + appointment_type
• Returns HTTP 200 (success) with original booking ID — not an error
• After 24 hours, identical submission creates a new booking

Support scenarios

• "Customer booked twice" → second booking was >24 hours after first
• "API returned success but no new booking" → duplicate detected, returned original